SOFTWIN Total Security 2011, RNW, DE, 5u, 1Y Guía de usuario

Busca en linea o descarga Guía de usuario para Software de seguridad antivirus SOFTWIN Total Security 2011, RNW, DE, 5u, 1Y. SOFTWIN Total Security 2011, RNW, DE, 1u, 3Y Manual de usuario

  • Descarga
  • Añadir a mis manuales
  • Imprimir
  • Pagina
    / 263
  • Tabla de contenidos
  • SOLUCIÓN DE PROBLEMAS
  • MARCADORES
  • Valorado. / 5. Basado en revisión del cliente

Indice de contenidos

Pagina 1 - User's Guide

User's GuideCopyright© 2010 BitDefender

Pagina 2

43. Contact Information ... . . ... . ... . ... . ... . ... . ... . ... 24043.1. Web Addresses . . . . . . . . . . . . . . . . . . . .

Pagina 3 - And yours was pretty low

1. Welcome Window2. Add Contacts to Friends ListHere you can see all the addresses from your Address Book. Please select thoseyou want to be added to

Pagina 4 - Table of Contents

There are two advanced options under the directory list:● Include all subfolders - to include the subfolders to your selection.● Automatically add to

Pagina 5

●Spammers - opens the Spammers list that contains all the e-mail addressesfrom which you don't want to receive messages, regardless of their cont

Pagina 6

3. Select the undetected spam messages.4. Click the Is Spam button on the BitDefender antispam toolbar (normally locatedin the upper part of the mail

Pagina 7

18.3.5. Configuring General SettingsTo configure general antispam settings for your mail client, click the Settingsbutton on the BitDefender antispam

Pagina 8

18.5. Configuring the Friends ListThe Friends list is a list of all the e-mail addresses from which you always want toreceive messages, regardless of

Pagina 9

18.6. Configuring the Spammers ListThe Spammers list is a list of all the e-mail addresses from which you don't wantto receive messages, regardle

Pagina 10

To load a previously saved Spammers list, click the Load button and open thecorresponding .bwl file. To reset the content of the existing list when lo

Pagina 11 - Installation and Removal

To apply the default settings, click Default.Antispam98BitDefender Total Security 2011

Pagina 12 - 1. System Requirements

19. Parental ControlBitDefender Parental Control enables you to control the access to the Internet andto specific applications for each user holding a

Pagina 13 - System Requirements

Installation and Removal1BitDefender Total Security 2011

Pagina 14 - 2. Preparing for Installation

3. Depending on the user interface view mode, access the Parental Control settingsas follows:Intermediate ViewGo to the Security tab and click Parenta

Pagina 15 - 3. Installing BitDefender

● Save an internet traffic log. Logs the websites visited by users for whomParental Control is enabled.For more information, please refer to “Monitori

Pagina 16 - 3.3. Step 3 - Registration

19.1.2. Web ControlThe Web Control helps you to block access to web sites with inappropriate content.A list of candidates for blocking both sites and

Pagina 17 - Activate Online Features

To edit a rule, select it and click Edit or double-click it. Make the necessary changesin the configuration window.Restricting Internet Access By Time

Pagina 18 - Installing BitDefender

● Block permanently to block access to the application completely.● Block based on this schedule to restrict access to certain time intervals.If you c

Pagina 19 - 3.4. Step 4 - Choose View

2. Type the word or phrase you want to block in the edit field. If you want only wholewords to be detected, select the Match whole words check box.3.

Pagina 20 - 3.5. Step 5 - Configure

3. Select Scanning OptionsSelect the type of traffic you want BitDefender to scan.● Scan Web (HTTP traffic) - scans the HTTP (web) traffic and blocks

Pagina 21

In this case, you must specify the IM IDs your child is explicitly allowed toinstant message with. For example, you can allow instant messaging withfa

Pagina 22

3. Click Parental Control on the left-side menu.NoteYou can also open these logs from the Parental Control window by clicking ViewLogs.If you do not s

Pagina 23 - Set Up Parental Control

Expert ViewClick Parental Control on the left-side menu.NoteIn Basic View and Intermediate View, you can configure a shortcut so that you canaccess th

Pagina 24 - 3.7. Step 7 - Confirm

1. System RequirementsYou may install BitDefender Total Security 2011 only on computers running thefollowing operating systems:● Windows XP with Servi

Pagina 25 - 3.8. Step 8 - Finish

Click Test Settings to validate the settings. If any issues are found duringvalidation, you will be informed what you have to do to correct them.Click

Pagina 26

4. Use the switch to turn on Remote Parental Control. Remote Parental Control willbe enabled for all user accounts on the system.19.3.3. Accessing Rem

Pagina 27

● which are the most contacted and the most blocked instant messaging IDs.You can directly block a website, an application or an instant messaging ID

Pagina 28 - Getting Started

Blocking WebsitesTo block a website:1. Click Block another Website.2. Enter the website in the corresponding field. Alternatively, if you want to bloc

Pagina 29 - 6. Overview

20. Privacy ControlBitDefender monitors dozens of potential “hotspots” in your system where spywaremight act, and also checks any changes made to your

Pagina 30 - 6.3. Scan Activity Bar

Use the description on the right side of the scale to choose the protection levelthat better fits your security needs.● You can customize the protecti

Pagina 31 - 6.3.1. Scan Files and Folders

● Identity Control is very effective in blocking keylogger spyware. This type ofmalicious applications records your keystrokes and sends them over the

Pagina 32 - Overview

5. If needed, define specific exclusions from the rules you have created. For example,if you have created a rule to protect your credit card number, a

Pagina 33 - 7. Main Application Window

● All users - the rule will apply to all Windows accounts.4. Describe RuleEnter a short description of the rule in the edit field. Since the blocked d

Pagina 34 - 7.1.2. Protect Your PC Area

To edit a rule select it and click the Edit button or double-click it. A new windowwill appear. Here you can change the name, description and paramete

Pagina 35 - 7.2. Intermediate View

● Microsoft Windows Live Messenger 8Instant Messaging (IM) encryption is provided only for:● Yahoo! Messenger 8.1● Microsoft Windows Live Messenger 8A

Pagina 36 - 7.2.1. Dashboard

This is where Cookie Control helps. When enabled, Cookie Control will prompt youfor permission whenever a new web site tries to set or request a cooki

Pagina 37 - 7.2.2. Security

DescriptionTypeThe rule applies in both directions.BothNoteYou can accept cookies but never return them by setting the action to Deny and thedirection

Pagina 38 - 7.2.3. Tune-Up

Creating Rules ManuallyTo manually create a rule, click the Add button and configure the rule parametersin the configuration window. You can set the p

Pagina 39 - 7.2.4. File Storage

21. FirewallThe Firewall protects your computer from inbound and outbound unauthorizedconnection attempts. It is quite similar to a guard at your gate

Pagina 40 - 7.3. Expert View

you specify is applied every time the respective application requests network/Internetaccess.NoteTo view the BitDefender white list, click the corresp

Pagina 41 - Main Application Window

● Show Wi-Fi Notifications - if you are connected to a wireless network, displaysinformative windows regarding specific network events (for example, w

Pagina 42

● Protocol - the IP protocol the rule applies to. You may see one of the following:DescriptionProtocolIncludes all IP protocols.AnyTransmission Contro

Pagina 43 - 8. My Tools

on the application and the BitDefender firewall settings, this is done with or withoutyour intervention.If you are using Basic View or Intermediate Vi

Pagina 44 - My Tools

1. Click the Edit rule button or double-click the rule. The configuration window willappear.2. Configure the main and the advanced parameters as neede

Pagina 45

DescriptionEventState in which an application monitors the network awaiting toestablish a connection or to receive information from a peerapplication.

Pagina 46 - 9. Alerts and Pop-ups

2. Preparing for InstallationBefore you install BitDefender Total Security 2011, complete these preparations toensure the installation will go smoothl

Pagina 47 - 9.3. Device Detection Alerts

● Remote Address. Specify the remote IP address and port the rule applies to asfollows:▶ To filter traffic between your computer and a specific comput

Pagina 48 - 9.5. Antiphishing Alerts

To delete a rule, select it and click the Remove rule button. You can select anddelete several rules at once.If you want to delete all the rules creat

Pagina 49 - Alerts and Pop-ups

Traffic going through VPN connections is filtered differently than traffic goingthrough other network connections. If the connection is a VPN, click t

Pagina 50 - 9.7. Privacy Control Alerts

3. Click OK.21.4. DevicesTo manage devices connected to the network, open BitDefender and, dependingon the user interface view mode, proceed as follow

Pagina 51 - 9.7.3. Cookie Alerts

The window presents the current network / Internet activity in real-time. Asconnections or ports are closed, you can see that the corresponding statis

Pagina 52 - 10. Fixing Issues

22. VulnerabilityAn important step in protecting your computer against malicious persons andapplications is to keep up to date the operating system an

Pagina 53 - Fixing Issues

This is where you can view the operation result.22.2. StatusTo see the current vulnerability status and enable/disable automatic vulnerabilityscanning

Pagina 54 - 11. Configuring Main Settings

● Media AutorunNoteIf you clear the check box corresponding to a specific vulnerability, BitDefenderwill no longer notify you about the related issues

Pagina 55 - Configuring Main Settings

23. BackupBitDefender comes with a Backup module that helps you make reserve copies ofany valuable data on your system. You can backup your data on yo

Pagina 56 - 11.2. Alerts Settings

If you decide to back your data up on your computer, your USB drive or on anetwork location, click Choose location and select where to save the data t

Pagina 57 - 11.3. General Settings

3. Installing BitDefenderYou can install BitDefender from the BitDefender installation CD or using theinstallation file downloaded on your computer fr

Pagina 58

23.2. Restoring Locally Backed-Up DataThe Local Restore Wizard helps you restore data that you backed up on a localstorage medium. At the end of this

Pagina 59

Click Restore if you are satisfied with your settings. Wait for BitDefender torestore the selected data and then click Finish.23.3. Backup SettingsIf

Pagina 60 - 12. History and Events

To backup your chat records only, click the Backup My Chat Records button andfollow the three step procedure.NoteThe three step procedure is described

Pagina 61 - Registration and My Account

Default job name is automatically generated when files or directories are selectedto be backed up, but it can be modified.3. Click Browse to choose wh

Pagina 62 - 13.2. Activating BitDefender

Compression, High Intensity Compression. For example, to start standardcompression at a medium compression rate and speed, follow these steps:1. Click

Pagina 63

5. Or click Restart computer when backup finishes.6. Or click Logoff the current user when backup finishes.7. Click OK.NoteIf you want the configurati

Pagina 64

Filters can be modified by following these steps:1. Click File Filter.2. Click the filter you wish to modify and click Edit.3. Modify your options in

Pagina 65 - Configuration and Management

2. Select Fastest, Medium or Lowest speed.3. Click OK.Data VerificationTo make sure your backup data is always safe, follow these steps.1. Click Data

Pagina 66 - 14. General Settings

It is also possible to configure multiple schedules for a task by clicking Showmultiple schedules. By clicking Advanced you can set additional schedul

Pagina 67 - Connection Settings

Modify Job OptionsTo modify job options, select the job and then click Modify Job Options in the JobManagement section.The selected job can be either

Pagina 68 - System Information

Quick ScanA quick scan of critical areas on your system is performed to ensure no activemalware is residing on it.The scan shouldn't take more th

Pagina 69 - General Settings

To further refine the job schedule, click the Settings tab. Three sub-optionsare available.● Scheduled Task Completed▶ Delete the task if it is not sc

Pagina 70 - 15. Antivirus Protection

3. Click Browse to select the command files to execute.4. Or click Shut down computer when backup finishes.5. Or click Restart computer when backup fi

Pagina 71 - Antivirus Protection

To include or exclude directories irrespective of their location, click Appliedto all directories.5. Click OK.Filters can be modified by following the

Pagina 72

When you select an item in the left side window, its content will be displayed inthe right side window to help you refine your selection.2. In the Sel

Pagina 73

NoteDo not forget to click Restore to begin or Cancel to stop.To refine your settings, click Options.Restore Options Dialog BoxThe restore options all

Pagina 74

● Click View in the Menu Bar and select Log Viewer.● Use a shortcut by pressing CTRL+Alt+L.View LogsThe log viewing option allows tracing back your op

Pagina 75

Automatically ClearWhen BitDefender Backup starts, it compares the existing log size to the defaultlog size. BitDefender Backup will automatically cle

Pagina 76

23.3.4. ToolboxThis section shows how to use BitDefender Backup to burn data to a CD/DVD or toburn an ISO Image file. It covers subjects such as burni

Pagina 77 - 15.2. On-demand Scanning

Manage My BurnerThis helps you manage and view the recording device and media on the currentsystem. It contains the following links:● Eject Device Eje

Pagina 78 - Scanning Tips

● Clear All: Clears the content of the selected job report.● Refresh: Refreshes the content of the selected job report.View● Get Started: If the get s

Pagina 79 - 15.2.2. Antivirus Scan Wizard

● I purchased BitDefender Total Security 2011 on a CD or onlineIn this case, you need to register the product:1. Type the license key in the edit fiel

Pagina 80 - Step 3/3 - View Results

24. Chat EncryptionThe contents of your instant messages should remain between you and your chatpartner. By encrypting your conversations, you can mak

Pagina 81 - 15.2.3. Viewing Scan Logs

▶ Your contact does not have installed a BitDefender version that supports IMencryption.24.1. Disabling Encryption for Specific UsersTo disable encryp

Pagina 82

25. File EncryptionBitDefender File Encryption enables you to create encrypted, password-protectedlogical drives (or vaults) on your computer where yo

Pagina 83 - Using Shortcut Menu

Expert ViewGo to Encryption > File Encryption in Expert View and do one of the following:● Click Create vault.● Right-click in the vaults table and

Pagina 84 - Configuring Scan Settings

NoteIf a previously created vault does not appear in the table, click Search vaultand browse to its location first.A new window will appear.3. Choose

Pagina 85

BitDefender will immediately inform you about the result of the operation. If an errorhas occurred, use the error message to troubleshoot the error. C

Pagina 86 - Setting Scan Target

3. Create File VaultIf you have chosen to create a new vault, this is where you specify thenecessary information about it. For more information, pleas

Pagina 87 - Scheduling Scan Tasks

This is where you can review chosen operations.5. FinishThis is where you can view the operation result.Expert ViewGo to Encryption > File Encrypti

Pagina 88

2. If the vault is locked, you must first open it (right-click it and select Openvault).3. The table at the bottom displays the content of the selecte

Pagina 89

content. Only users who know the password can open the vault and access thedocuments and data stored inside it.To create a vault, follow these steps:1

Pagina 90

▶ Username - type in your e-mail address.▶ Password - type in a password for your BitDefender account. The passwordmust be between 6 and 16 characters

Pagina 91 - 15.4. Quarantine Area

3. Choose a drive letter from the menu.4. Type the vault password in the Password field.5. Click Open.BitDefender will immediately inform you about th

Pagina 92

● If several vaults are open, you will be prompted to choose the vault to copy theitem to. Select from the menu the drive letter corresponding to the

Pagina 93 - 16. Antiphishing Protection

5. Click OK to change the password.BitDefender will immediately inform you about the result of the operation. If an errorhas occurred, use the error m

Pagina 94 - Antiphishing Protection

26. Tune-UpBitDefender comes with a Tune-Up module that helps you maintain the integrity ofyour system. The maintenance tools offered are critical for

Pagina 95 - 17. Search Advisor

Follow the five-step guided procedure to perform the defragmentation.1. Choose disks to analyzeSelect the partitions you want to check for fragmentati

Pagina 96 - 18. Antispam

NoteYou can also add a shortcut to My Tools.Follow the three-step guided procedure to perform the clean-up. You can navigatethrough the wizard using t

Pagina 97 - NeuNet (Heuristic) Filter

26.4. Cleaning Windows RegistryMany applications write keys in the Windows Registry at installation time. Whenremoving such applications, some of thei

Pagina 98 - 18.1.2. Antispam Operation

DescriptionCategoryassociations (to ensure that the correct programopens when you open a file using WindowsExplorer). For example, such a registry key

Pagina 99 - 18.1.3. Antispam Updates

Intermediate ViewGo to the Tune-Up tab and click Registry Recovery in the Quick Tasks areaon the left side of the window.Expert ViewGo to Tune-Up and

Pagina 100 - Antispam

2. Search for DuplicatesWait for BitDefender to finish searching for duplicates.3. Mark files for deletionIdentical files are listed in groups. You ca

Pagina 101

3. Optionally, BitDefender can inform you about special offers and promotionsusing the e-mail address of your account. Click View Contact Options ands

Pagina 102

System configuration is evaluated by using a system rating based on the amountof installed RAM memory, CPU frequency, and the hard disk's free sp

Pagina 103

27. Game / Laptop ModeThe Game / Laptop Mode module allows you to configure the special operationmodes of BitDefender:● Game Mode temporarily modifies

Pagina 104

At the top of the section, you can see the status of the Game Mode. You can clickGame Mode is enabled or Game Mode is turned off to change the current

Pagina 105

27.1.3. Adding or Editing GamesWhen you add or edit an entry from the game list, a new window will appear.Click Browse to select the application or ty

Pagina 106

27.1.5. Changing Game Mode HotkeyYou can manually enter Game Mode using the default Ctrl+Alt+Shift+G hotkey.If you want to change the hotkey, follow t

Pagina 107

● Enable this module to modify Antivirus scan tasks schedules - to preventscheduled scan tasks from running while in Laptop Mode. You can choose one o

Pagina 108

1. Open BitDefender, click Options in the upper-right corner of the window andchoose Expert View.2. Go to Game/Laptop Mode > Silent Mode.At the top

Pagina 109 - 19. Parental Control

28. Home NetworkThe Network module allows you to manage the BitDefender products installed onyour home computers from a single computer. To access the

Pagina 110 - Parental Control

28.2. Adding Computers to the BitDefender NetworkAny computer will be automatically added to the network if it meets the followingcriteria:● the BitDe

Pagina 111

If you click a computer name in the network map, you can see all the administrativetasks you can run on the remote computer.● Register BitDefender on

Pagina 112 - 19.1.2. Web Control

BitDefender Total Security 2011User's GuidePublished 2010.07.30Copyright© 2010 BitDefenderLegal NoticeAll rights reserved. No part of this book m

Pagina 113 - 19.1.3. Application Control

NoteNo personal identifiable information will be shared if this feature is enabled.Click Next to continue.Choose User InterfaceSelect the user interfa

Pagina 114 - 19.1.4. Keywords Control

● Scan All - allows you to scan all managed computers at the same time.● Update All allows you to update all managed computers at the same time.● Regi

Pagina 115

29. UpdateNew malware is found and identified every day. This is why it is very important tokeep BitDefender up to date with the latest malware signat

Pagina 116

Expert ViewGo to Update > Update.The Update module will connect to the BitDefender update server and will verifyif any update is available. If an u

Pagina 117

For more reliable and faster updates, you can configure two update locations: aPrimary update location and an Alternate update location. By default, t

Pagina 118

● Wait for reboot, instead of prompting - If an update requires a reboot, theproduct will keep working with the old files until the system is rebootin

Pagina 119

How To195BitDefender Total Security 2011

Pagina 120 - 19.3. Remote Parental Control

30. How Do I Scan Files and Folders?Scanning is easy and flexible with BitDefender. There are several ways to setBitDefender to scan files and folders

Pagina 121

Running Scan Tasks in Intermediate ViewIn Intermediate View, you can run a number of pre-configured scan tasks. You canalso configure and run custom s

Pagina 122

31. How Do I Create a Custom Scan Task?To create a scan task, open BitDefender and depending on the user interface viewmode, proceed as follows:Interm

Pagina 123 - Blocking IM Contacts

32. How Do I Schedule a Computer Scan?Scanning your computer periodically is a best practice to keep your computer freefrom malware. BitDefender allow

Pagina 124 - 20. Privacy Control

In this area, you can enable or disable product settings that cover various aspectsof computer and data security.DescriptionSettingReal-time protectio

Pagina 125 - 20.2. Identity Control

If none of these scan tasks suit your needs, you can create a new scan task, whichyou can then schedule to run as needed.4. Right-click the desired sc

Pagina 126 - Privacy Control

33. How Do I Back Up Data?With BitDefender Total Security 2011, you can make reserve copies of your valuabledata (documents, images etc) on various st

Pagina 127

34. How Do I Restore Backed Up Data?You can easily recover lost data that you previously backed up with BitDefender.Before restoring any data, make su

Pagina 128 - 20.2.3. Managing Rules

35. How Do I Create Windows User Accounts?A Windows user account is a unique profile that includes all the settings, privilegesand personal files for

Pagina 129 - 20.4. Cookie Control

36. How Do I Update BitDefender Using a Proxy Server?Normally, BitDefender automatically detects and imports the proxy settings fromyour system. If yo

Pagina 130 - Creating Rules Manually

37. How Do I Upgrade to Another BitDefender 2011Product?With BitDefender 2011 you can easily upgrade from one BitDefender 2011 productto another.All y

Pagina 131 - 20.5. Script Control

38. How Can I Improve the Speed of My System?The system speed depends not only on the hardware configuration, such as theCPU load, memory usage and ha

Pagina 132 - Managing Rules

39. How Do I Use File Vaults?The BitDefender File Vault enables you to create encrypted, password-protectedlogical drives (or vaults) on your computer

Pagina 133 - 21. Firewall

You can now perform operations on the drive that corresponds to the desired filevault using Windows Explorer, just as you would with a regular drive.

Pagina 134 - Firewall

Troubleshooting and Getting Help209BitDefender Total Security 2011

Pagina 135 - 21.2.1. Viewing Current Rules

● General SettingsIn this area, you can enable or disable settings that affect product behavior anduser experience.DescriptionSettingGame Mode tempora

Pagina 136

40. TroubleshootingThis chapter presents some problems you may encounter when using BitDefenderand provides you with possible solutions to these probl

Pagina 137 - 21.2.3. Adding Rules Manually

Description&SolutionError2. Run the uninstall tool using administrator privileges.3. Restart your computer.4. Start the setup wizard again to inst

Pagina 138 - Configuring Main Parameters

1. Clean up the system after the failed installation. If the installation fails,some BitDefender registry keys and files may remain in your system. Su

Pagina 139

same time. For more information, please refer to “Minimal System Requirements”(p. 2).● There are too many invalid registry keys left in your Windows R

Pagina 140

40.4. I Can no Longer Use an ApplicationThis issue occurs when you are trying to use a program which was working normallybefore installing BitDefender

Pagina 141 - 21.3. Network Settings

Intermediate ViewGo to the Security tab and click Configure Firewall in the Quick Tasks areaon the left side of the window. Select the Settings tab in

Pagina 142 - 21.3.1. Network Zones

2. Identify ProblemClick Choose Printer. Select the printer from the list, either by name or by IPaddress. If you cannot find the device in the list,

Pagina 143 - 21.5. Connection Control

40.7. I Cannot Share Files with Another ComputerDepending on the network you are connected to, the BitDefender firewall may blockthe connection betwee

Pagina 144

3. Clear the Firewall is enabled check box to temporarily disable the firewall.4. Check if you can connect to the Internet with the BitDefender firewa

Pagina 145 - 22. Vulnerability

6. Select only Signatures updates and then click Ok.7. BitDefender will download and install only the malware signature updates.40.10. My Computer Is

Pagina 146 - 22.3. Settings

Configure My ToolsNoteThis step appears only if you have set the BitDefender interface to Basic View orIntermediate View.With My Tools, you can person

Pagina 147 - Vulnerability

1. Wait a few moments and see if anything changes. The error may be temporary.2. Restart the computer and wait a few moments until BitDefender is load

Pagina 148 - 23. Backup

Engine analyzes the indicated messages and learns their patterns. The nexte-mail messages that fit the same patterns will not be marked as [spam].2. D

Pagina 149

Indicate Detection ErrorsIf you are using a supported mail client, you can easily correct the antispam filter(by indicating which e-mail messages shou

Pagina 150

2. On the BitDefender antispam toolbar, click the Wizard button to start theantispam configuration wizard.3. Click Next.4. Select Skip this step and c

Pagina 151 - 23.3. Backup Settings

If you are using a different mail client, you cannot indicate spam messages andtrain the Learning Engine. To solve the problem, try increasing the ant

Pagina 152 - 23.3.2. Job Manager

6. Click OK to save the changes and close the window.Increase Antispam Protection LevelTo increase the antispam protection level, follow these steps:1

Pagina 153 - Backup Options Dialog Box

● The BitDefender Antispam protection is available only for e-mail clients configuredto receive e-mail messages via the POP3 protocol. This means the

Pagina 154

If removal fails, some BitDefender registry keys and files may remain in your system.Such remainders may prevent a new installation of BitDefender. Th

Pagina 155

41. Removing Malware from Your SystemMalware can affect your system in many different ways and the BitDefender approachdepends on the type of malware

Pagina 156

1. Set up the BIOS of your computer to boot off the CD.2. Put the CD in the drive and reboot the computer.3. Wait until the BitDefender screen appears

Pagina 157 - Schedule Job

Home Network ManagementNoteThis step appears only if you have added Home Network Management to My Tools.You can select one of three options:● Set up t

Pagina 158 - Delete Job Schedule

If the selected action could not be taken and the scan log reveals an infection whichcould not be deleted, you have to remove the file(s) manually:The

Pagina 159 - Modify Job Options

5. Delete the original archive in order to make sure the infection is totally removed.6. Recompress the files in a new archive using an archiving appl

Pagina 160

This feature was designed to be used when Windows is running in Safe Mode.If your system is infected with a virus which cannot be removed in normal mo

Pagina 161

41.7. How to Clean the Infected Files from System VolumeInformationThe System Volume Information folder is a zone on your hard drive created by theOpe

Pagina 162 - Restore File

● For Windows 7:1. Click Start, right-click Computer and click Properties.2. Click System protection link in the left pane.3. In the System protection

Pagina 163 - Restore Time-Point Data

41.11. Why Did BitDefender Automatically Delete an InfectedFile?If an infected file is detected, BitDefender will automatically attempt to disinfect i

Pagina 164 - 23.3.3. Log Viewer

42. SupportBitDefender strives to provide its customers with an unparalleled level of fast andaccurate support. If you experience any issue with or if

Pagina 165 - Clear Logs

If your BitDefender product does not operate well, if it cannot remove specific virusesfrom your computer or if you have questions about the way it wo

Pagina 166 - Import and Export Logs

42.2. Asking for HelpThe Troubleshooting and Getting Help section provides you with the necessaryinformation regarding the most frequent issues you ma

Pagina 167 - 23.3.4. Toolbox

7. Please wait for a few minutes while BitDefender gathers product relatedinformation. This information will help our engineers find a solution to you

Pagina 168 - 23.3.5. Menu Bar

It is highly recommended to scan your system at least once a week. Select adifferent day and time if the default schedule is not suitable for you. If

Pagina 169

43. Contact InformationEfficient communication is the key to a successful business. During the past 10years BITDEFENDER has established an unquestiona

Pagina 170 - 24. Chat Encryption

U.S.ABitDefender, LLC6301 NW 5th Way, Suite 3500Fort Lauderdale, Florida 33309Phone (office&sales): 1-954-776-6262Sales: [email protected]

Pagina 171 - Chat Encryption

RomaniaBITDEFENDER SRLWest Gate Park, Building H2, 24 Preciziei StreetBucharestFax: +40 21 2641799Sales phone: +40 21 2063470Sales e-mail: sales@bitde

Pagina 172 - 25. File Encryption

44. Useful InformationThis chapter presents some important procedures that you must be aware beforestarting to troubleshoot a technical issue.Troubles

Pagina 173 - 25.1.2. Open Vault

operating system components. This is why most viruses are inactive when usingWindows in Safe Mode and they can be easily removed.To start Windows in S

Pagina 174 - 25.1.3. Lock Vault

4. Look under Use a proxy server for your LAN and you should see theAddress and Port of the proxy.● For Mozilla Firefox 3.6:1. Open Firefox.2. Select

Pagina 175 - 25.1.5. Add Files to Vault

1. Open BitDefender, click Options in the upper-right corner of the window andchoose Expert View.2. Go to Antivirus > Shield.3. Clear the Real-time

Pagina 176 - File Encryption

GlossaryActiveXActiveX is a model for writing programs so that other programs and the operatingsystem can call them. ActiveX technology is used with M

Pagina 177 - 25.1.7. View Vault Contents

Internet Explorer. Both of these are graphical browsers, which means that theycan display graphics as well as text. In addition, most modern browsers

Pagina 178 - 25.2.1. Create Vault

Filename extensionThe portion of a filename, following the final point, which indicates the kind ofdata stored in the file.Many operating systems use

Pagina 179 - 25.2.2. Open Vault

4. Upgrading From an Older Version of BitDefenderYou can upgrade to BitDefender Total Security 2011 if you are using BitDefenderTotal Security 2011 be

Pagina 180 - 25.2.4. Add to File Vault

exists on tapes or disks. Every computer comes with a certain amount of physicalmemory, usually referred to as main memory or RAM.Non-heuristicThis me

Pagina 181 - 25.2.6. Change Vault Password

Report fileA file that lists actions that have occurred. BitDefender maintains a report filelisting the path scanned, the folders, the number of archi

Pagina 182

sends information back to the spyware's home base via the user's Internetconnection. Because spyware is using memory and system resources, t

Pagina 183 - 26. Tune-Up

itself over and over again is relatively easy to produce. Even such a simplevirus is dangerous because it will quickly use all available memory and br

Pagina 184 - 26.2. Cleaning Up Your PC

5. Repairing or Removing BitDefenderIf you want to repair or remove BitDefender Total Security 2011, follow the pathfrom the Windows start menu: Start

Pagina 185 - Shredder

Getting Started18BitDefender Total Security 2011

Pagina 186 - DescriptionCategory

6. OverviewOnce you have installed BitDefender Total Security 2011, your computer is protectedagainst all kinds of malware (such as viruses, spyware a

Pagina 187

Each man has his price BobAnd yours was pretty lowBitDefender Total Security 2011

Pagina 188 - 26.6. Finding Duplicate Files

Tray Icon● Show - opens the main interface of BitDefender.● Help - opens the help file, which explains in detail howto configure and use BitDefender T

Pagina 189 - 26.7. Performance Monitor

NoteThe Scan activity bar will notify you when real-time protection or the Firewall isdisabled by displaying a red cross over the corresponding area (

Pagina 190

6.4. Automatic Device DetectionBitDefender automatically detects when you connect a removable storage deviceto your computer and offers to scan it bef

Pagina 191 - 27. Game / Laptop Mode

7. Main Application WindowBitDefender Total Security 2011 meets the needs of computer beginners and verytechnical people alike. Its graphical user int

Pagina 192 - Game / Laptop Mode

Protect Your PC areaThis is where you can take the necessary actions to manage your protectionand maintain your computer.Help areaThis is where you ca

Pagina 193

● My Tools allows you to create shortcuts to your favorite tasks and settings.To perform a task or configure settings, click the corresponding button

Pagina 194 - 27.2. Laptop Mode

DescriptionLinkOpens a window where you can see current license keyinformation and register your product with a new license key.License InfoAllows you

Pagina 195 - 27.3. Silent Mode

7.2.2. SecurityThe Security tab allows you to manage the security of your computer and data.“Status Area” (p. 27)“Quick Tasks” (p. 27)Status AreaThe s

Pagina 196

● Configure Firewall - opens a window where you can view and configure theFirewall settings. For more information, please refer to “Firewall” (p. 123)

Pagina 197 - 28. Home Network

● Registry Recovery can retrieve registry keys previously deleted from the WindowsRegistry using BitDefender Registry Cleaner.● File Shredder permanen

Pagina 198 - Home Network

Table of ContentsInstallation and Removal ... 11. System Requirements ... . ... . . ... . ... . ...

Pagina 199

● View File Vault - starts the wizard that allows you to view the content of yourfile vaults.● Lock File Vault - starts the wizard that allows you to

Pagina 200

Privacy ControlAllows you to prevent data theft from your computer and protect your privacywhile you are online.FirewallAllows you to protect your com

Pagina 201 - 29. Update

DescriptionLinkAllows you to see a detailed history of all tasks performed byBitDefender on your system.View LogsHelps you purchase a license key for

Pagina 202 - Important

8. My ToolsWhen using BitDefender in Basic View or Intermediate View, you can customizeyour dashboard by adding shortcuts to tasks and settings that a

Pagina 203

DescriptionScan TaskStarts a wizard that lets you create a custom scantask.Custom ScanUse this task to scan important current user folders:My Document

Pagina 204

DescriptionSettingsConfigure the Antivirus module. For moreinformation, please refer to “Antivirus Protection”(p. 60)Antivirus SettingsConfigure the F

Pagina 205

9. Alerts and Pop-upsBitDefender uses pop-ups and alerts to inform you about its operation or specialevents that may interest you and to prompt you fo

Pagina 206 - 30.2. Using Scan Tasks

If you are using the Basic View or Intermediate View interface, a pop-up will informyou whenever Active Virus Control blocks a potentially harmful app

Pagina 207 - 30.3. Using Scan Activity Bar

5. On the Overview tab, configure the scanning options as needed. For moreinformation, please refer to “Configuring Scan Settings” (p. 74).6. On the D

Pagina 208

● If you have typed the address of a legitimate website, check if the address iscorrect. If the address is incorrect, re-type it and go to the web pag

Pagina 209

9.1. Antivirus Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369.2. Active Vi

Pagina 210

9.7. Privacy Control AlertsPrivacy Control provides advanced users with some extra features to protect theirprivacy. You will be prompted for action t

Pagina 211 - 33. How Do I Back Up Data?

For more information, please refer to “Script Control” (p. 121).9.7.3. Cookie AlertsIf you enable Cookie Control, you will be prompted for permission

Pagina 212

10. Fixing IssuesBitDefender uses an issue tracking system to detect and inform you about the issuesthat may affect the security of your computer and

Pagina 213

The issues that this wizard helps you fix can be grouped into these main categories:● Disabled security settings. Such issues are fixed immediately, b

Pagina 214

11. Configuring Main SettingsYou can configure the main product settings (including reconfiguring the usageprofile) from the Preferences window. To op

Pagina 215 - Product?

Automatic UpdateAutomatic update ensures that the newest BitDefender product and signaturefiles are downloaded and installed automatically, on a regul

Pagina 216

The status of some of these settings may be monitored by the BitDefender issuetracking system. If you disable a monitored setting, BitDefender will in

Pagina 217 - 39. How Do I Use File Vaults?

These pop-ups may be very useful in detecting intrusion attempts and protectingyourself against network threats.Quarantine AlertsQuarantine alerts inf

Pagina 218 - How Do I Use File Vaults?

as your name or IP address, and that they will not be used for commercialpurposes.Outbreak DetectionBy enabling this option, reports regarding potenti

Pagina 219

In this case, a password is required to protect the Parental Control settings.You can set it now or at a later time from the BitDefender window.● Skip

Pagina 220 - 40. Troubleshooting

16.1. Configuring the Antiphishing White List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8316.2. Managing the BitDefender Antip

Pagina 221 - 40.1.2. Failed Installation

12. History and EventsThe View Logs link at the bottom of the BitDefender main window opens anotherwindow with the BitDefender history & events. T

Pagina 222 - Troubleshooting

13. Registration and My AccountRegistration is a two-step process:1. Product activation (registration of a BitDefender account). You mustcreate a BitD

Pagina 223 - 40.3. Scan Doesn't Start

2. Click Register Now.3. Click Finish.13.2. Activating BitDefenderTo activate BitDefender, you must create or sign in to a BitDefender account. If you

Pagina 224

You do not have to retype the password if you selected not to mask thepassword while typing it.● Password hint - enter a word or phrase that will help

Pagina 225 - 40.6. I Cannot Use a Printer

● Send me important messages● Do not send me any messages4. Click Submit.5. Click Finish to close the window.13.3. Buying or Renewing License KeysIf t

Pagina 226

Configuration and Management55BitDefender Total Security 2011

Pagina 227 - 40.8. My Internet Is Slow

14. General SettingsThe General module provides information on the BitDefender activity and the system.Here you can also change the overall behavior o

Pagina 228

● Show the Scan Activity bar (on screen graph of product activity) - displaysthe Scan Activity bar whenever you log on to Windows. Clear this check bo

Pagina 229 - I Update BitDefender?

on to that account. If the proxy server requires a username and a password, youmust specify them in the corresponding fields.● Default Browser Proxy -

Pagina 230

2. Go to General > System Info.The list contains all the items loaded when starting the system as well as the itemsloaded by different applications

Pagina 231 - Add Contacts to Friends List

21. Firewall . ... . ... . . ... . ... . ... . ... . ... . ... . ... . ... 12321.1. Protection Settings . . . . . . . . . . . . .

Pagina 232 - Indicate Detection Errors

15. Antivirus ProtectionBitDefender protects your computer from all kinds of malware (viruses, Trojans,spyware, rootkits and so on). The protection Bi

Pagina 233 - Ask for Help

protection levels. Or, if you are an advanced user, you can configure the scan settingsin detail by creating a custom protection level.To learn more,

Pagina 234 - Add Spammers to Spammers List

15.1.2. Creating a Custom Protection LevelAdvanced users might want to take advantage of the scan settings BitDefenderoffers. The scanner can be set t

Pagina 235

system. The malware can affect your system only if the infected file is extractedfrom the archive and executed without having real-time protection ena

Pagina 236

ImportantFor particular types of malware, disinfection is not possible because the detectedfile is entirely malicious. In such cases, the infected fil

Pagina 237

If you know and trust the detected application, click Allow.If you want to immediately close the application, click OK.Select the Remember this action

Pagina 238 - 41.1. BitDefender Rescue CD

4. Go to the AVC tab.5. If you want to be prompted for action when Active Virus Control detects apotentially harmful application, select the Alert me

Pagina 239 - Computer?

5. Select the corresponding check box to enable the Intrusion Detection System.6. Drag the slider along the scale to set the desired aggressiveness le

Pagina 240

Expert ViewGo to Antivirus > Virus Scan. To run a system or user-defined scan task, clickthe corresponding Run Task button.These are the default ta

Pagina 241

that autologon scanning may affect system performance for a short time afterstartup.15.2.2. Antivirus Scan WizardWhenever you initiate an on-demand sc

Pagina 242 - Infected?

25.2.6. Change Vault Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17126. Tune-Up . . ... . ... .

Pagina 243 - Information

Step 2/3 - Select ActionsWhen the scanning is completed, a new window will appear, where you can see thescan results.If there are no unresolved threat

Pagina 244

ImportantIf required, please restart your system in order to complete the cleaning process.Click Close to close the window.BitDefender Could Not Solve

Pagina 245

To manage the existing scan tasks:1. Open BitDefender.2. Depending on the user interface view mode, proceed as follows:Intermediate ViewGo to the Secu

Pagina 246 - 42. Support

● User tasks - contains the user-defined tasks.A task called My Documents is provided. Use this task to scan important currentuser folders: My Documen

Pagina 247 - 42.1.4. Video Tutorials

● Paths - opens the Properties window, Paths tab, where you can change thescan target of the selected task. In the case of system tasks, this option i

Pagina 248 - 42.2. Asking for Help

2. Configure the scan settings as needed. To find out what an option does, keepthe mouse over it and read the description displayed at the bottom of t

Pagina 249

▶ Infected files. Files detected as infected match a malware signature in theBitDefender Malware Signature Database. BitDefender can normally removeth

Pagina 250 - 43. Contact Information

NoteYou can also use drag and drop to add files/folders to the list.● Delete Item(s) - removes the file(s) / folder(s) previously selected from the li

Pagina 251 - UK and Ireland

BitDefender allows excluding objects from on-access or on-demand scanning, orfrom both. This feature is intended to decrease scanning times and to avo

Pagina 252 - Contact Information

a. Select the option of excluding a path from scanning. This step appears onlywhen you start the wizard by clicking the Add button.b. To specify the p

Pagina 253 - 44. Useful Information

36. How Do I Update BitDefender Using a Proxy Server? ... . ... . . 20437. How Do I Upgrade to Another BitDefender 2011 Product? ... . 20538. How

Pagina 254 - Useful Information

● Click the Add button, located at the top of the exclusions table.5. Follow the configuration wizard. You can navigate through the wizard using theNe

Pagina 255

NoteYou can also right-click an object and use the options on the shortcut menu to editor delete it.To disable scan exclusions, clear the correspondin

Pagina 256

If you want to restore a quarantined file to its original location, select it and clickRestore.Configuring Quarantine SettingsTo configure the quarant

Pagina 257 - Glossary

16. Antiphishing ProtectionBitDefender Antiphishing prevents you from disclosing personal information whilebrowsing the Internet by alerting you about

Pagina 258

● Internet Explorer● Mozilla FirefoxYou can easily and efficiently manage antiphishing protection and the White Listusing the BitDefender Antiphishing

Pagina 259

17. Search AdvisorSearch Advisor improves your online threat protection by alerting you about phishingor untrusted web pages directly from your search

Pagina 260

18. AntispamSpam is a term used to describe unsolicited e-mail. Spam is a growing problem,both for individuals and for organizations. It's not pr

Pagina 261

Friends List / Spammers ListMost people communicate regularly to a group of people or even receive messagesfrom companies or organizations in the same

Pagina 262

NoteStarting May 19, 2004, spam that contains sexually oriented material must includethe warning SEXUALLY-EXPLICIT: in the subject line or face fines

Pagina 263

The URL filter will compare the links found in the e-mail against the links from theBitDefender database of known spam links. In case of a match, the

Comentarios a estos manuales

Sin comentarios