SOFTWIN Total Security 2011, RNW, DE, 5u, 1Y Guía de usuario descargar pdf (Pagina 231)

Engine analyzes the indicated messages and learns their patterns. The next

e-mail messages that fit the same patterns will not be marked as [spam].

2. Decrease antispam protection level. By decreasing the protection level, the

antispam filter will need more spam indications to classify an e-mail message as

spam. Try this solution only if many legitimate messages (including solicited

commercial messages) are incorrectly detected as spam.

3. Retrain the Learning Engine (Bayesian filter). Try this solution only if the previous

solutions did not offer satisfactory results.

Note

BitDefender integrates into the most commonly used mail clients through an

easy-to-use antispam toolbar. For a complete list of supported mail clients, please

refer to “Software Requirements” (p. 2).

If you are using a different mail client, you cannot indicate detection errors and

train the Learning Engine. To solve the problem, try decreasing the antispam

protection level.

Add Contacts to Friends List

If you are using a supported mail client, you can easily add the senders of legitimate

messages to the Friends list. Follow these steps:

1. In your mail client, select an e-mail message from the sender that you want to

add to the Friends list.

Click the Add Friend button on the BitDefender antispam toolbar.

3. You may be asked to acknowledge the addresses added to the Friends list. Select

Don't show this message again and click OK.

You will always receive e-mail messages from this address no matter what they

contain.

If you are using a different mail client, you can add contacts to the Friends list from

the BitDefender interface. Follow these steps:

1. Open BitDefender, click Options in the upper-right corner of the window and

choose Expert View.

2. Click Antispam on the left-side menu.

3. Click the Status tab.

4. Click Manage Friends. A configuration window will appear.

5. Type the e-mail address you always want to receive e-mail messages from and

click the button to add the address to the Friends List.

6. Click OK to save the changes and close the window.

Troubleshooting

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SOFTWIN Total Security 2011, RNW, DE, 5u, 1Y Guía de usuario Pagina 231